Test-42 is a remote testing agency, specialising in usability testing and analysis.
Usability is a subjective concept, one person may find something easy to use, another may struggle. This makes it very difficult to measure, especially if you’re working alone or in a small, dedicated team. The longer you use or work on a website, the harder it is to detect usability issues.
What we do it take the key objectives you want your users to be doing, then observe real people from your target demographic work to achieve these objectives, then report back on the areas where people struggled, or took too long etc.
All usability test footage and data is included in the service, so you can share the results with the rest of your team.